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How to setup and use the various volunteer tools.
Accepting Live Prayer
In this tutorial you will learn how to accept live prayer requests. Connect to Live Prayer Select Live Prayer Icon Click the "accept" button Live Prayer After clicking "accept" a chat box will pop up over your current session in the main chat window. From here you continue to chat like normal. Ending and Transferring Live Prayer You can end your live prayer session by clicking on the "x close live prayer" link You can transfer your live prayer to another team
Accessing Host Tools
To access the host tools a user’s Church Online Platform login must be configured as a Host. Once a user is logged in to the Church Online Platform as a host, a button appears below the browser address bar to launch the Host tools. Click on that button to access the Host Tools Interface. After “Switch to New Host Tools” is clicked the Host Tools interface wi
Accessing Volunteer Notes
In this tutorial, you will learn how to view Volunteer Notes. Access notes You can can access the Volunteer notes by clicking the information video in the top right hand corner.
Chat Host Workspace
The Church Online Platform is built on the concept of “community around content.” Since talking and praying with #churchonline attenders is central to the purpose of the platform, we’ve built some features that make it easy to be a chat host during an online experience. The Host Workspace The Host Workspace is only visible to people with the ‘host’ permission as set by the Church Online Platform administrator. Hosts have a lot to juggle while they’re moderating a chat, so the Host Workspac
Locating a Map
In this tutorial you will learn where to locate the map and how to hide and show it. Map The map is now located at the bottom of the screen. You can enable or disable the map by clicking the "hide map" or "show map" button.
Manually Activating Live Prayer
In this Lesson you will learn how to activate and deactivate Live Prayer and Live Help. Click on the User Settings button 1. Click on the User Settings in the top right hand corner. By selecting the green or red circle next to "Live Prayer" or "Live Help" you can activate or deactivate your availability.
Muting a Guest
In this tutorial you will learn how to mute a guest. Click the mute icon You can mute a guest by selecting the microphone button to the right of the guests chat. Success! You will know the mute was successful if the banner displays at the top of your screen.
Operating Slides in the Chat Host Interface
Slides in the Church Online Platform allow you to further engage your audience by communicating information during the service outside the video and chat windows in real time. Slides can be an interactive poll, text or an image that the attendee can click to open a ULR, or a Salvation slide that can be a virtual hand raise during event. In this topic we will cover how to view slides during a live event in the Host Tools. Instructions for settings up, copying, editing, deleting or using Salva
Using Direct Chat Feature
This tutorial will show you an overview on how to use the Direct Chat feature. This feature allows you to initiate live prayer conversations with visitors. You can start a conversation without them having to click "Live Prayer". The ability to do this is set in the "Roles" and can be assigned by the administrator on the account. Select Direct Chat icon 1. Once someone enters chat, a message icon will appear next to their name. To begin Direct Chat, simply click that icon. **Entering
Using Volunteer Chat
In this tutorial you will learn how to access Volunteer Chat. Selecting Volunteer Chat You can view Volunteer chat by selecting the chat bubble from the Volunteer Tools menu. Volunteer Chat By clicking this button you can see all of the Volunteers that are currently logged in You will also be able to see when someone has accepted a request Here you can type your message. Hitting "Enter" or "Return" will submit your message