How Metrics Are Tracked
The Church Online Platform attendance is calculated by adding the attendance for visitors plus logged-in attendees. Below is how those are tracked:
The Church Online Platform tracks total user sessions. This means when an visitor attendee visits your Church Online Platform, they are counted as one. If they leave the platform site and come back (or refresh the browser) they are counted again for that day.
For those attendees that are logged into your Church Online Platform, they will be only counted as one on that day - no matter if they refresh the page or not.
Some streaming providers and Google Analytics track unique IP addresses - so the data they show may show lower numbers than what the Church Online Platform shows.